Delete your TripGolf data
TripGolf keeps the trips people create: the roster, schedule, scores, bets and settings. Here's how to delete a trip and everything in it, or ask us to do it for you.
If you organized the trip
- Open your trip in the TripGolf app or on the website, signed in as the organizer (choose I'm the organizer and enter your organizer code if asked).
- Scroll to the bottom of the trip page and choose Delete this trip.
- Type DELETE to confirm. You can download a PDF copy of the trip first.
The trip and its data are removed right away and can't be recovered.
If you were invited to a trip
Your name, email address, handicap and scores are part of the organizer's trip. Ask the organizer to remove you from the roster (they can do that at any time), or ask us to do it.
Ask us to delete your data
Email us from the address that is on the trip's roster, with the trip's name or link. We'll confirm by email and finish verified requests as quickly as we can, and always within 30 days.
Email a deletion requestinfo@tripgolf.app
What is deleted, and what is kept
Deleted: the roster (names, email addresses, handicaps), rounds, tee times, scores, bets and presses, teams, lodging, meals, flights, uploaded logos, and the notification settings of every device on the trip.
Kept: records of a payment, which our payment processor, Stripe, holds as the law and its own policies require, plus a bare reference to that payment so it can never be used to rebuild a deleted trip. Short-lived technical backups made by our database provider are replaced on their normal schedule, and emails we already sent can't be recalled.