Support

Something not working, a question about your trip, or something to report? We're happy to help.

Email us

We usually reply within a day or two. Include your trip's name or link so we can find it quickly.

Quick answers

I lost my organizer code

Open your trip, choose I'm the organizer, then Forgot the organizer code? We email the code to the organizer's address on file.

I can't find my trip

On the home screen choose Rejoin Trip. Enter the 6-character trip code (it's shown at the top of the trip page), or your email address and we'll email you a link to every trip you're on.

How do notifications work?

Open your trip and tap Turn on notifications, then allow them when your phone asks. Organizers can send the group a short update, and everyone gets a tee-time reminder the evening before a round. On an iPhone in a browser, Apple only allows notifications once the trip has been added to your Home Screen (tap Share, then Add to Home Screen).

How do I delete a trip and its data?

The organizer can open the trip, scroll to the bottom and choose Delete this trip. That permanently removes the roster, schedule, scores, bets and notification settings for everyone on the trip. Players can ask their organizer to remove them from the roster, or ask us. All the details are on the Delete your TripGolf data page.

Refunds

You can request a full refund within 48 hours of purchase, as long as no scores have been entered and the trip's start date hasn't passed. Email us with your trip's name. The full terms are on the Terms page.

Report a problem or something inappropriate

Email us the trip's link and what you saw. We can remove content or suspend a trip that breaks our Terms.

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TripGolf is operated by TripGolf LLC, a Florida limited liability company.